Your Questions, Answered
Got a question? We have answers!
Explore our frequently asked questions to find solutions to common queries. If you don’t find what you need, our customer support team is here to help.
How do I track my order?
Tracking your order is simple! After shipment, you’ll receive a confirmation email with a tracking number. Click the tracking number or enter it on our website’s tracking page for real-time delivery updates.
What is your return policy?
We offer easy returns within 30 days. Unused items in their original packaging with tags can be returned. Contact our support team to initiate the process.
How long does shipping take?
We know you’re eager to get your items. Standard shipping takes 3-5 business days within the U.S. Shipping times may vary based on product availability and your location. We strive to deliver your order as fast as possible.
Do you ship internationally?
Yes, we ship internationally! We want everyone to access our products. Note that international shipping may take longer and could incur customs fees and import duties, which are the customer’s responsibility.
Connect with NimLife for Outstanding Customer Care
188 Hood Avenue
Los Angeles, CA 90001
(555) 987-6543
support@nimlife.com